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Services Metro Offers
Crisis Line
Call Metro's 24-hour line for emergency counseling and assistance. Metro staff and volunteers are trained in crisis intervention and can offer limited placement in emergency shelters and make appropriate referrals.
24-Hour Crisis Line
Metro New Orleans
504-837-5400
Statewide
1-888-411-1333
Counseling
Victims of domestic violence, sexual assault, human trafficking, or stalking may call 504-837-5400 to make an appointment with one of Metro's advocates for an individual or group session. Metro has several locations on the East Bank, West Bank, North Shore, and in the River Parishes. Metro also offers individual and group sessions for children who have experienced abuse such as domestic violence or sexual assault.
Shelter
A safe, temporary, emergency shelter is available for a victim of domestic violence if needed. In order to receive shelter, please call Metropolitan Center for Women and Children. Transitional housing is available for victims transitioning from Metro's emergency shelter to independent living, for up to six months upon approval.
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Legal Information and Advocacy
Metro provides information and assistance regarding Temporary Restraining Orders and court proceedings on domestic violence. In addition, advocates are assigned to women who would like emotional support throughout this process.
For more information, read "Is a restraining order right for you and your situation."
Medical Advocacy for Sexual Assault Victims
Metro provides medical advocates for victims of sexual assault through University Hospital. If a victim is sexually assaulted and has made the decision to get a medical exam, the victim should see the SANE nurse at University Hospital. At that time the nurse will contact Metro for an available medical advocate.
University Hospital
2021 Perdido St.
New Orleans, La 70112
Human Trafficking Advocacy
Human trafficking is modern day slavery. Individuals are tricked or lured into providing either sexual or employment services. They are not free to quit or leave. Trafficking can be domestic or international. Human trafficking is a crime.
Metro has a trained advocate and case manager to assist victims of human trafficking and a lawyer to help with immigration issues.
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Stalking Information
Metro offers updated and helpful information on stalking. Metro has a trained advocate who can assist a victim in staying safe and inform the victim about victim's rights. Metro's goal is to raise awareness of stalking and to develop a multidisciplinary response.
Remember that stalking can result in violence or even death. Please contact Metropolitan Center for Women and Children for help!
Referrals
Metro refers survivors to other appropriate community resources based upon individual needs.
Please Contact Metropolitan Center for Women and Children
if You Are in Need of Any of These Services.
24-Hour Crisis Line
Metro New Orleans
504-837-5400
Statewide
1-888-411-1333
Community Outreach
Metro's Community Educator does public outreach presentations to a diverse set of audiences on the issues of domestic violence, sexual assault, stalking and human trafficking. These audiences include schools, staff and students, police departments, social groups, medical professionals, military, churches and social service agencies.
The Community Educator addresses the core issues related to these subjects. Prevention and awareness are the primary goals of these presentations. The goal is to educate and re-educate the public by dispelling myth, creating awareness and offering some social change solutions that will, in the end, reduce the number of future incidents. The core issues in particular are risk factors, socialization, acceptance, self-esteem and lack of awareness all of which contribute to the manifestation and continued perpetration of these social problems. The presentations can be modified to accommodate any audience, for example, gender specific audiences, age appropriate, mental health professionals and other allied professionals.
Metro's Community Educator uses the Louisiana Foundation Against Domestic Violence Care.ageous Kids™ evidence-based primary prevention curriculum for students in grades 4-5. A soon-to-be released primary prevention curriculum for middle school students (grades 6-8) will be used when available.
The intended result of these presentations gives the audiences an opportunity to hear relevant and useful information that allow the listener to self-evaluate and to examine domestic violence and sexual assault in the context of each perspective offered.
Contact Metro to arrange for a presentation at 504-837-5400
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